Phone assistant for plumbing & heating firms – no emergency call goes unanswered.
While you're under the sink or on site, the phone keeps ringing. Terminstimme answers every call, tells the burst pipe from the routine job and books straight into your calendar – around the clock.
Free initial consultation · Up and running in 2 weeks max · No training required
The everyday problems plumbing & heating firms face
Emergencies come in when your hands are full
Burst pipe or heating failure – the customer calls while you're already on the next job. If no one picks up, they dial the next plumber.
How Terminstimme solves itTerminstimme answers instantly, recognises from the request whether it's an emergency and forwards urgent cases straight to your phone – the rest it books as an appointment.
After hours and weekends, everything hits voicemail
The heating fails on a Sunday. Many people call outside office hours – and don't like leaving voicemails. The job is gone.
How Terminstimme solves itThe assistant is reachable 24/7 – at night, on weekends and on holidays. No annoyed customer, no lost emergency job.
Service appointments eat your office time
Heating maintenance, service jobs – every appointment arranged by phone costs minutes you don't have on site.
How Terminstimme solves itTerminstimme checks free slots, suggests times and enters them – including an SMS confirmation. No call-back loops.
How much revenue are you losing right now?
Set your numbers – instantly see your personal revenue loss from missed calls.
Your monthly revenue loss
per month
Stellen Sie die Regler ein, um Ihren persönlichen Verlust zu berechnen.
Stop the losses →No setup fee · cancel monthly
Three steps to a booked appointment
A call comes in
Your customers call your existing number as usual. You answer whenever you can – only when no one picks up (busy, peak time, after hours) does Terminstimme step in automatically after a few seconds. Your number stays the same.
A natural conversation
The assistant greets the caller, understands their request and answers questions about services and opening hours – in fluent, natural language. It recognises emergencies and forwards them to you.
Booked & confirmed
Available slots are checked in real time, the appointment lands straight in your calendar – and your customer automatically receives an SMS confirmation.
Tailored to your business – without you touching any tech.
Terminstimme isn’t a self-service software subscription. No account, no login, no calendar you have to connect yourself. We set the phone assistant up completely for you – tailored to your services, your opening hours and the way you speak. You focus on your trade, we handle every technical detail.
What we take care of
- Bespoke setup – tailored to your business
- Connecting your calendar – we do it for you
- Voice, greeting, services and opening hours configured to fit
- Ongoing operation, monitoring and adjustments on request
What you never have to do
- No account to create, no login, no password
- No connecting or configuring a calendar yourself
- No settings, no dashboards, no tech
- A dedicated contact – not anonymous self-service
Hear it for yourself.
The most convincing thing is simply to call. On our demo number, Terminstimme answers as the assistant of a fictitious example trade business – no sign-up needed.
+49 9422 9203127Tip: just say „I'd like an appointment for a heating service“ – the business is fictitious, no real appointments are created.
Prefer a call back? Request a consultation →
What you should know
Does Terminstimme recognise an emergency like a burst pipe?
Yes. You define which requests count as an emergency – for example water damage or a heating failure in winter. Such calls are forwarded straight to your team or your phone instead of just booking an appointment.
Can the assistant tell different appointment types apart?
Yes. Maintenance, fault or consultation – each appointment type gets the right duration and lands in the right calendar.
Does my existing phone number stay the same?
Yes. Terminstimme is integrated via overflow on your existing number – your customers keep dialling the same number. On request, we'll also set up a dedicated appointment number.
Can I try Terminstimme without risk?
Yes – there is no setup fee and no minimum term. You see from real numbers in the monthly report how many calls would otherwise have been lost, and can cancel at the end of any month.
Free initial consultation
Find out in a short conversation how Terminstimme works in your business. Book an appointment directly online – non-binding and with no obligation.